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AutoAttendant Question

I configurate AuoAttendant in CCM4.1(3) with with CRA3.5 accroding to document .But when I dial the AutoAttendant number ,I hear the busy ring . I don't know what's wrong with my configuration.Could you give me the more troubleshooting detail.

2 REPLIES

Re: AutoAttendant Question

Is the route point registerd ? Is this auto attendant installed from the Extended services CDROM or do you have IPCC installed (on the box or off box)

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Re: AutoAttendant Question

I install AA from the Extended services CDROM.If the router point don't registerd, how to resolve? If registerd ,How to do?

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