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AutoAttendant

Wondering what others are using for auto attendant in a Unity / CM integration?

I have people who want to use the Unity Call Handler for the Opening Greeting for multiple reasons, mainly because it is easier to setup up and maintain than the CM Auto-Attendant, but they end up using Call Manager Auto-Attendant so they can take advantage of the cluster, however they lose some Unity functionality by doing so such as Supervised Transfers. Also, with Unity, you are pretty much limited to the number of ports you are licensed for, and with Call Manager you are only limited to the number of trunks you have coming in so some people are forced to use the CM Auto-Attendant so people are getting busy signal when calling in.

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