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Community Member

Autodial when a user picks up an IP phone

I want a "waiting room" phone to autodial a certain extension automatically when the phone goes offhook. I have not been able find out how to make it work.

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Re: Autodial when a user picks up an IP phone

To build a Hotline phone that will ring a destination when the receiver goes off hook:

a. Create a Partition called Hotline

b. Create a CSS called Hotline_CSS and add the Partitions Hotline and CampusPT.

c. Create a blank Translation Pattern and add Partition=Hotline, CSS=Hotline_CSS, Route Filter=None, and Called Party Transformation Mask=7661072 as the ring down destination (for example).

d. Create a Phone DN with Partition-Hotline and CSS=Hotline_CSS.

Good luck!

2 REPLIES
Bronze

Re: Autodial when a user picks up an IP phone

To build a Hotline phone that will ring a destination when the receiver goes off hook:

a. Create a Partition called Hotline

b. Create a CSS called Hotline_CSS and add the Partitions Hotline and CampusPT.

c. Create a blank Translation Pattern and add Partition=Hotline, CSS=Hotline_CSS, Route Filter=None, and Called Party Transformation Mask=7661072 as the ring down destination (for example).

d. Create a Phone DN with Partition-Hotline and CSS=Hotline_CSS.

Good luck!

Community Member

Re: Autodial when a user picks up an IP phone

FYI -

Cisco calls this PLAR - Private Line Automatic (or Automated) Ringdown.

It used to be in the Call Manager help pages but I can't find it in v3.2(2c)

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