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Autoline select in Callmanager

CME has auto-line selection which you can disable. Does CM have the same feature. Users want to select an outgoing line rather than primary line going offhook.

I have looked at Always use prime line service parameter. Default is false, which means any available line is auto selected. If set to true, only the primary line is auto selected. how can this behaviour be changed?

2 REPLIES
Blue

Re: Autoline select in Callmanager

I have gone down this path and in CM 4.1(3) or < there isn't a similar feature with CM.

Not sure if anything was added in 4.2.

adignan - berbee

New Member

Re: Autoline select in Callmanager

Your only choices here are to move the desired line to the top spot for Always Use prime Line ( that may require you to change the Always Use Prime Line for Voice Message to false) or have your users press the desired line button before going off hook.

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