01-24-2006 11:01 PM - edited 03-13-2019 11:56 AM
Do you know is it possible to do a call forward automatically from on extension to antother extension in call manager on a partucular day of the week? e.g. Call forward to buddy's extension or mobile/gsm on a Saturday. The call forward rule should automatically get activated in call manager on that particular day.
01-25-2006 01:07 AM
Hi
Yes, it is possible.
You should use to do it translation-patterns, time-based call routing, etc.
Example:
Extension 1100 is in partition Part_A. All users calling 1100 from Monday to Friday should connect to this phone, but on weekned to Mobile 505123456.
1. So you create partition Part_X which is "on" only on weekend. You configure it using "Time Period", "Time Schedule". Part_A is not time-based.
2. Create CSS CSS_All which include partitions in order: Part_X,Part_A. This CSS will be used by all IP Phones and Gateways from PSTN;
3. Create translation-pattern 1100 in Part_X with CSS CSS_All which translate number 1100 to 00505123456 (00 is access code to PSTN). I assume that Route-Pattern 0.0XXXXXXXXX is in partition Part_A;
4. In work days Part_X is not active so translation-pattern 1100/Part_X is not active. On weekend users or pstn gateways calling number 1100 will reach translation-pattern 1100/Part_X instead of extension 1100/Part_A because they use CSS_All, in which partitions are in the following order: Part_X,Part_A. So calls to 1100 will reach translation-pattern and will be translated to 00505123456.
I hope that this help. If yes, rate my post.
Regards
Wojtek
01-25-2006 02:17 AM
Thanks Wojtek for the step by step procedure. I will try this and give my feedback.
regards,
Shahid
01-25-2006 09:15 AM
Hi,
Is this possiblke in CM 3.3(3)?
-Amit
01-25-2006 09:32 AM
Hi
Support for "time-based call routing" begins in CCM 4.1...
Regards
Wojtek
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