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Silver

Automatic Conference

We've been asked to investigate automatic conferencing so that when a user dials 9 or 9.911, our security services will automatically be conferenced in.

Has anyone heard of such a feature? Cisco mentioned this to us a while back in the early implementation days and we were wondering if it's been implemented.

Thanks!

2 REPLIES
Community Member

Re: Automatic Conference

I believe that the Emergency Responder app. is what you're looking for.

http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_data_sheet09186a008009253a.html

Silver

Re: Automatic Conference

I think CER is definately something we'll be looking towards, but for now, we're trying to look at implementing a few things without it. Perhaps the auto-dial feature of the CER is what they were talking about when they mentioned it to us.

I'll have to try and contact the chap who talked to mgmt folks here and try to clear it up.

Thanks, Lelio

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