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Community Member

Automatic ringdown line (PLAR)

Does anyone know if you can call back a phone that is set up with PLAR(calls automatically another station when picked up). I have gotten that part to work, but cannot call the phone from any other phone. We want to use this for our Public Safety phones, but need the ability for the dispatcher to call the phone back.

1 ACCEPTED SOLUTION

Accepted Solutions
Community Member

Re: Automatic ringdown line (PLAR)

This should be possible.

I expect that you have an issue with your Partitions and Calling Search Spaces.

Check the Partition on the line on the PLAR phone. To call it, this should be the same as your 'normal' phones - this will not affect the operation of the PLAR. Only the CSS on this line does that.

E.G.

Two partitions:

PTN-Internal, PTN-Hotline

Two CSS:

CSS-NormalCalls: PTN-Internal

CSS-PLAR:PTN-Hotline

Normal lines have a partition of PTN-Internal and a CSS-NormalCalls

PLAR lines have PTN-Internal and a CSS-PLAR

The PLAR translation pattern has PTN-Hotline and CSS-NormalCalls

Hope this helps.

Justin

5 REPLIES
Silver

Re: Automatic ringdown line (PLAR)

Could you please go into a little more detail about your network setup.

Regards,

Taimoor

Community Member

Re: Automatic ringdown line (PLAR)

Hi Melvin ,

Give us a quick rundown of your topology equipment used.

Community Member

Re: Automatic ringdown line (PLAR)

This should be possible.

I expect that you have an issue with your Partitions and Calling Search Spaces.

Check the Partition on the line on the PLAR phone. To call it, this should be the same as your 'normal' phones - this will not affect the operation of the PLAR. Only the CSS on this line does that.

E.G.

Two partitions:

PTN-Internal, PTN-Hotline

Two CSS:

CSS-NormalCalls: PTN-Internal

CSS-PLAR:PTN-Hotline

Normal lines have a partition of PTN-Internal and a CSS-NormalCalls

PLAR lines have PTN-Internal and a CSS-PLAR

The PLAR translation pattern has PTN-Hotline and CSS-NormalCalls

Hope this helps.

Justin

Community Member

Re: Automatic ringdown line (PLAR)

Hi Justin that is a great example for CM.

What if he's not using callmanager ?

Community Member

Re: Automatic ringdown line (PLAR)

It all looks so simple now! It works great! Thanks for the info.

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