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Avaya IP Softphone with Cisco IPSEC client does not work?

I have encountered an issue when using Avaya's IP softphone with Cisco's IPSEC VPN client software. A remote Cisco vpn user can connect to the central Avaya IP Office server, but voice does not work. Avaya says that IP Voice works with site-to-site vpn but does not work with Cisco's remote VPN client.

Any suggestions, recommendations, or workarounds would be appreciated.

Regards,

Dan

3 REPLIES
Silver

Re: Avaya IP Softphone with Cisco IPSEC client does not work?

Disable the QoS Packet Scheduler for the VPN client adapter and this should work fine. ANd also use VPN client above 4.x

New Member

Re: Avaya IP Softphone with Cisco IPSEC client does not work?

Thank you. I will give it a try and let you know how I make out.

Regards,

Dan

New Member

Re: Avaya IP Softphone with Cisco IPSEC client does not work?

Thank you. That resolved the problem.

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