I am having an issue were people at an ip phone try to check their voice mail and somtimes unity does not respond to some of the keypad entries. Such as checking new mail or deleting mail that has been heard. I get the following error in the app log on the unity server at the same time of the problem. "AvCiscoTsp device 5: Disconnected from Callmanager 10.0.0.1"
This doesnt happen every time but it it happening more regulary. This is a multi-site situation with a ICS 7750 callmanager 3.3 and unity 3.1(5).
AvCiscoTsp device 5: Disconnected from Callmanager ". The only difference is that I am running CallManager 3.3(2)c with spC and Unity 4.0.2. Now you did mention that applying spB on the CCM3.3(3) platform fixed the issue. In this case what will be the recommendation?? Kindly let me know.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...