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avcsmgr

I have a Unity 3.0.1 that is on a Call Manager 3.12. The processor is being pegged by the AvCsMgr.exe at around 70-88%. The AvGaenSvr.exe was pegging it but I disabled that. What can I look for to see why this is burying my processor. The server is a Dell PowerEdge 2500 with a 500 meg of Ram and a PIII 1 Ghz processor. It is in a unified environment with Exchange 2000 on a separate server. The memory being used is nowhere near my physical memory. TTS is installed and running. <br><br>

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Anonymous
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Re: avcsmgr

Avcsmgr manages a variety of Unity functions, so I am afraid I cant say exactly why it's sucking up so much memory. Are there any errors being written to your event logs? Any unusual symptoms when it's being pegged?

I would recommend upgrading to Cisco Unity 3.0(3) or 3.1(2). We have fixed quite a few defects since the release of 3.0(1). If you have a CCO ID and a SASU contract, you can check out the Cisco Unity software downloads. For 3.0(3): http://www.cisco.com/cgi-bin/tablebuild.pl/unity-30. For 3.1(2): http://www.cisco.com/cgi-bin/tablebuild.pl/unity-31. The release notes contain instructions for upgrade and identify what defects are fixed.

Jami Stewart
Cisco Systems

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