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AvMiu_MC Message in Event Viewer

On Unity 3.1.3 the following message was recorded on Event Viewer.

Component Miu: Thread 0x000011A0 had a Failure on Port 15 in Method CAvTSPAbstraction::Selsius_SetMWI()

DESCRIPTION: HardFailure from lineDevSpecific.

DETAILS:

DestAddress: 6447

Messages: 1

State: ON

ErrorCode: 0x80000048.

Will resycn'ing the MWI indicators on the SA help this error message out or is it something else?

Thanks

-G

1 REPLY
Cisco Employee

Re: AvMiu_MC Message in Event Viewer

That's a generic error that could mean a configuration issue somewhere along the line in CM or a problem in the TSP etc... Did you run through the MWI section of the troubleshooting guide? that's be a good place to start:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/tsg/tsg313/index.htm

for instance here's a thread with a similiar error that may have been related to overlapping numberping plans:

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&CommCmd=MB%3Fcmd%3Ddisplay_location%26mode%3Dnew%26location%3D.ee839b7/0

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