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AXL RIS queries encounter timeout

I found something interesting today that caused me to scratch my head. I have 3 AXL queries of which two work fine. The first two query into the CallManager config database (via the DBL.dll layer) and return the expected results just fine (<executeSQLQuery>). The last query attempts to get unregistered phone status information from the RIS (<SelectCmDevice>) and fails with a timeout. The AXL trace files do not even show that the RIS request was received by the server. I've verified that the syntax works against other 4.1(3) CCM publishers, but this particular one failed (version 4.1(3)SR2+ES62). What would cause such a timeout? What do I investigate next in order to figure this out? Should I look at the RIS trace files and if so what should I look for? Thanks in advance.

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New Member

Re: AXL RIS queries encounter timeout

Wrong forum maybe? If so, my apologies.

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