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New Member

AXL versus JTAPI

I'm exploring AXL and JTAPI for use with an upcoming integration, and am wondering if anyone can share some thoughts on how they compare to each other, whether they offer different capabilities, etc.?

Thanks,

Jon

1 ACCEPTED SOLUTION

Accepted Solutions

Re: AXL versus JTAPI

AXL is configuration.. anything the admin would configure you can do via AXL (well, almost).

JTAPI is CTI.. making calls, being informed when a call comes in, transfering calls, setting up conferences, anything the user does interactively.

Hope that gives you a top level overview of what is what.

3 REPLIES

Re: AXL versus JTAPI

AXL is configuration.. anything the admin would configure you can do via AXL (well, almost).

JTAPI is CTI.. making calls, being informed when a call comes in, transfering calls, setting up conferences, anything the user does interactively.

Hope that gives you a top level overview of what is what.

New Member

Re: AXL versus JTAPI

That's good info, thank you.

New Member

Re: AXL versus JTAPI

You can poll informations with AXL.

CallManager can push you information (LineStatus, ...) through JTAPI.

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Rémy

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