Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

B ACD Dial by Extension to Default

Hello,

Anybody know if is possible to set one option to the default using bacd script?

I need that when the caller enter in the AA Pilot, the Option dial-by-extension, be the default option for the callers, without dial the dial-by-extension menu option.

I try to send this information using the dial-peer like this:

dial-peer voice 2801 pots

description ### AutoAttendant ###

service cme-aa

paramspace cme-aa optionSelected 3

incoming called-number 55102800

port 0/1/0:15

But not work as well.

Regards

Tafari Lima

3 REPLIES
Hall of Fame Super Gold

Re: B ACD Dial by Extension to Default

Hi,

you need to modify the script to do that.

New Member

Re: B ACD Dial by Extension to Default

Hello,

But how can I do that? I will need to recompilate the script to do this?

Thanks for your anwser.

Hall of Fame Super Gold

Re: B ACD Dial by Extension to Default

I correct myself, you don't need to modify the script. Just config drop-thout mode to dial by extension. Check B-ACD/AA doc for how to configure drop-troutgh mode.,

259
Views
0
Helpful
3
Replies