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New Member

back to pilot point on 5 rings

hi all

i've a newbie question

how can i come back to pilot point upon 5 rings for example

Thanks

2 REPLIES
Cisco Employee

Re: back to pilot point on 5 rings

Pilot point for? If Unity, have the last RNA or Ring Busy go back to port 1.

Silver

Re: back to pilot point on 5 rings

I believe you are using the attendant console pilot point and hunt group.

In that case, the number of rings will be modified using the callmanager service parameter "Forward No Answer Timeout"

To bring the call back to the pilot point, you have to set the "Forward No Answer" on the phone line settings to the pilot point extension.

Thanks,

Partha

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