i have call manager 4.1(3), i want to backup the database,then install call manager again then restore the database,so what is the steps to make this backup
Please take a look to this document:
Keep in mind that you can only restore on the exact same version of the bakcup including SR or ES.
Take a look to the following link
Hope it works
the link requres CCO
That is correct, you need a CCO account, but here is the pdf file.