Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
335
Views
0
Helpful
2
Replies

Bad Voice quality using Exs switch & as5300

swong
Level 1
Level 1

‎03-02-2001 11:13 PM - edited ‎03-12-2019 11:12 AM

I using as5300 connect with my Exs switch, the call is sending from the Exs to my as5300 and terminate by another as5300. However, the voice quality is very bad. I get a noise background sound and echo during making a call. I have upgraded the DSPM vcware to 7.23 and IOS to 12.1.7 for my as5300. Beside, I have fine tune all the voice port for echo-cancel coverage. My Exs switch is using A-law for call sending. I using GB for my cptone. Pls. advise!

Labels:
0 Helpful
2 Replies 2

p.krane
Level 3
Level 3

‎03-08-2001 01:19 PM

This is something you’ll want to call Cisco on. In order to troubleshoot this you’d need to see your debugs and configs.

0 Helpful

chan.m
Level 1
Level 1

‎03-08-2001 05:15 PM

Hi,

Please check the codec used and try cptone to SG. My PBX also using the A-law and the cptone setting is working fine in my site.

Good luck.

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents