Barge and cBarge

[getdan]

Does Barge and cBarge only work with shared lines, is there any way to barge a call that is not a shared line?

[gogasca]

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration

_guide_chapter09186a00803f3a86.html

"The Barge and Privacy features work with each other. Both features work with only shared lines."

You may do conference call or use a Third Party application to monitor another phone somthing like an ACD feature for supervisors.

[Rob Huffman]

Hi Daniel,

You are correct Barge and cBarge only work with shared lines.There is no way to Barge a call on a non-shared line Have a look;

Barge

Barge allows a user to get added to a remotely active call that is on a shared line. Remotely active calls for a line comprise active (connected) calls that are made to or from another device that shares a directory number with the line. Barge supports this type of remote-in-use call.

Barge Using Built-In Conference Barge Softkey

You can use the Barge softkey only in the remote-in-use call state.

Barge Using Shared Conference cBarge Softkey

You can use the cBarge softkey only in the remote-in-use call state

From this doc for CCM 4.1.3;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3a86.html

Here is an excerpt from the following docs;

CCM 4.1.(3) - The Barge and Privacy features work with each other. Both features work with only shared lines.

CCM 5.0.(1) - The Barge and Privacy features work with each other. Both features work with only shared lines.

Sorry about that.

Hope this helps!

Rob