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New Member

BARS 4.0(8) failed to build archive to tape on 7835

Recently we upgraded CCM from 3.3.3 to 4.1.3 and CRA from 3.1 to 3.5, also upgraded backup utility to BARS 4.0(8). Since then BARS failed to build archive to tape while all stage and backup were successful. I found the error with Event ID 1003 in application log, here is the detail

"The description for Event ID(1003)in Source (Cisco BARS) cannot be found. The local computer may not have the necessary registry information or message DLL files to display message from a remote computer. The following information is part of the event: A critical error occured during backup."

I am not sure what that mean

5 REPLIES
Cisco Employee

Re: BARS 4.0(8) failed to build archive to tape on 7835

The event is telling you that the computer does not have the DLL files to tell you the exact problem. Next step is to look at the log files c:\ciscowebs\bars\logs\

To determine what might be going on

New Member

Re: BARS 4.0(8) failed to build archive to tape on 7835

Thanks Ashok. I looked at the log file, but is didn't tell me more except:

[03:39:08 AM] Staging complete. Size of staging directory is 1218MB.

[03:39:08 AM] Building archive on Tape.

[03:39:10 AM]

[04:15:38 AM] [Error] Could not build archive successfully.

Also I took a look into the BARS trace, and found this:

[03:39:08 AM] strPathOption= TAPE

[03:39:09 AM] C:\CiscoWebs\BARS\Bin\tar -cv --totals --atime-preserve -f "/de-

v/ct" C:\\STI\\Backup|1|21600|Archiving files

[03:39:09 AM] Archiving files

[03:39:09 AM] Process ID = 6364

[03:39:09 AM] Open process returned 1380

[04:15:38 AM] Error in modBuildArchive :Input past end of file

[04:15:38 AM] Could not build archive successfully.

[04:15:38 AM] False

[04:16:00 AM] Stage directory deleted

[04:16:01 AM] ***********************End of transaction**********************

I don't know what else I need to look at further

Cisco Employee

Re: BARS 4.0(8) failed to build archive to tape on 7835

It looks like some dll file might be corrupt. Please open a tac case.

"Error in modBuildArchive :Input past end of file"

New Member

Re: BARS 4.0(8) failed to build archive to tape on 7835

Do you think reinstall BARS on backup server would be an option before take TAC case? The corrupted dll files could be fixed. Thanks

Cisco Employee

Re: BARS 4.0(8) failed to build archive to tape on 7835

worth a shot.. nothing to loose afterall :)

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