BARS backup failure

[rvincent]

Hi:

customer running cm 4.02asr2. upgraded backup utility from mcs 3.5.44 to bars 4.0.9.

backups keep failing at very end of process. last 2 lines of log are:

successfully backed up cisco call manager on x.x.x.x

backup failed: method '~' of object '~' failed.

tried changing bars version to 4.0.6 - same result.

no tar file is being written into the backup folder.

has anyone seen this ?

thanks

rob

[gogasca]

Hi Rob,

When doing a BARS backup, we move everything to a local staging directory which is c:\sti\backup.

I can think if we have have enough space in the CCM or if that directory is corrupt.

Could you please paste the complete log file and let us know where r u performing the Backup?.

Thanks

Gonz

[thisisshanky]

Please attach complete BARS log file.

[somersettrust]

We had this same problem. It turned out to be a corrupt file in the c:\cti\backup folder.

We renamed the current backup folder and created a new one and the backups completed successfully.

I hope this helps you out!

--- John

[rvincent]

John

same thing - tac also found a corrupt file and once removed we were able to run the backup

thanks

rob