Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Basic viop usage and architecture?

We are in the analysis phase of developing a application which will automatically call customers based on due dates in their account.

I would be most obliged if someone can briefly educate me, how voip can be used and how it will integrate with the application. Also what should be the prefered software and hardware platform.

Thanks,

2 REPLIES
Bronze

Re: Basic viop usage and architecture?

This link will be helpful to get a good foundation in IP telephony (http://www.cisco.com/univercd/cc/td/doc/product/voice/) and then understand the API’s (check out the conversation at http://forums.cisco.com/cgi-bin/Community/NetProf?page=netprof&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.ee6e4a5%2F0) for additional help.

New Member

Re: Basic viop usage and architecture?

Hasan

I am part of a team that is working on exactly the same app for a customer. Perhaps we can share info?

95
Views
0
Helpful
2
Replies