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BAT 5.1(4) won't update phones using a custom file

Hi all -

I'm trying to use BAT 5.1(4) to change the device pool of a number of 7912 handsets on CCM 4.1(3) using a custom file with a list of the extensions affected. I set the query up and it works fine, but when I then try to change the device pool and update the phones the status window flashes up very briefly but the changes are not made.

Trying to make the same change using a custom query works with no problems, but I don't fancy doing this for 51 non-sequential extensions! Anyone had a similar problem?

1 REPLY
Anonymous
N/A

Re: BAT 5.1(4) won't update phones using a custom file

BAT , the configuration is actually done on the profile that is associated to update the phone, not the BAT CSV

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_user_guide_chapter09186a008011b511.html#48233

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