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Bat file problems with 5.2(3)

denishl
Level 1
Level 1

I'm having bat file problems with CCM 4.2(3) with bat version 5.2(3). When adding phone/users getting an error number -2146828279 with this message "Description -Subscript Out of range".

2 Replies 2

thisisshanky
Level 11
Level 11

Can you try with a shorter description and see if it works. You can create a csv file with just one line (one phone/user) and try adding it with a shorter description.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Rob Huffman
Hall of Fame
Hall of Fame

Hi Denis,

Just wanted to know if the description contained a comma? There was a bug in a previous BAT version that would affect phone/user inserts if there was a comma.

CSCsb61425 Bug Details

Headline BAT insert fails if phone description contains comma

This was in BAT 5.1.4

Hope this helps!

Rob