First your 2nd lines columns are out of sync. You have a blank column after the DN, then what I think should be the Display a line over. The rest of the columns past that are pushed over and you have no DN in the CFBI field but instead the Alerting Name. Remove that blank column and add the correct numbers in your CFBI column.
Second make sure that the BAT installed is the one that shipped with your version of CallManager. I have experienced weird issues when customers upgrade CM but don't reinstall BAT from the plugins. Then when they do the BAT process they get errors.
Third, try renaming your CSV to a TXT file. Open it. Remove the ,,,,,,,, from the top line after Forward Busy Internal. Then try importing it. The BAT.XLT is the best way to make these TXT exports because it will make sure the formating is exact. Not sure if it will fix your issue but it is different than my standard BAT export files so I thought I would suggest it.
I just reinstalled BAT (had 5.1(4) and it upgraded to 5.1(4a)) and that didn't work.
I used BAT.XLT to create the CSV file. So the ,,,,, were put in by BAT.XLT. Aren't they required so they match up with the phone data that is being imported? Which in this case all the ,,,,, will match up with the information for the 2nd line on the phone.
try to remove the column headers. the import does not require these and i think it may be attempting to load the first row, (all column headings), as a phone and erroring out when it gets to the FBInternal fields.
what version of BAT are you using?
do you use the Cisco suppliled BAT spreadsheets to make your BAT files? i recommend this if you can.
try to use the BAT spreadsheet to create your CSV. the CSV you've supplied does not look exactly like the CSV that BAT spreadsheets create.
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