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New Member

BAT INSTALLATION ISSUE

HI ,

I am trying to install BAT in my ccm server. I am having only one server in my setup. it is connected to other servers in another region via ICT.

I am getting a error "BAT SHOULD BE INSTALLED ON A MACHINE WITH PUBLISHER DATABASE. ABORTING SETUP".

But the ccm iam installing is publisher.

What needs to be done to fix this issue.

Krishna

5 REPLIES

Re: BAT INSTALLATION ISSUE

Open the regedit, go to

"HKEY_LOCAL_MACHINE\SOFTWARE\

Cisco Systems, Inc.\DBL\DBConnection0"

make sure that you have the servername instead of the ip address and try again.

New Member

Re: BAT INSTALLATION ISSUE

Hi,

I have checked the registry entry. DBConnection0 has the server name.

Is the servername case sensitive?

Krishna

New Member

Re: BAT INSTALLATION ISSUE

Hi,

DBConnection0 entry has a server name other than the callmanger hostname.

hostname of call magner is pdc2cm

SERVERNAME ENTRY under dbconnection0

has PDCCCM

Once we changed this to PDC2CM. We are not able to view anything int he callmanger web page. IT was throwing the error.

We reverted back to the old setting. after that we are able to access the ccm webpage.

I checked the configuration. It has cluster id as PDCCCM-CLUSTER.

HOSTNAME AS PDC2CM.

how to proceed to solve this issue.

KRishna.

Blue

Re: BAT INSTALLATION ISSUE

is the call manager service running?

is the database layer monitor service running?

New Member

Re: BAT INSTALLATION ISSUE

yes the ccm service and database layer monitor service is running

KRISHNA.

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