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New Member

BAT - login fails when doing a query under Update Phones

We running Call MAnager 3.1 When I try to use the BAT to do a query prior to trying to do a bulk update of phones I get the following error message

"4000237000: [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database requested in login 'CCM0301'. Login fails.4000237000: [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database requested in login 'CCM0301'. Login fails"

The call manager server does not have database called CCM0301, it does have CCM0302 & CCM0303. The version of BAT is 3.0(3). I assume there is a configuration issue here, but I have no idea of where it might be found. I can change phone settingas via Call Manager.

Thanks for any ideas that anyone can throw at me

2 REPLIES
New Member

Re: BAT - login fails when doing a query under Update Phones

This looks like more of a SQL login problem to me rather than the BAT configuration. Check your SQL database and login.

New Member

Re: BAT - login fails when doing a query under Update Phones

Thanks, I will chase up our SQL expert and get him to check this out for me, I have cheerfully avoided anything to do with SQL quite successfully until now.

Cheers

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