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New Member

BAT update fails on specific line position

I'm using Call Manager 6.1.3

I have the following scenario

I go to BAT > Phones > Update Lines

I do a query where:

Description contains "A" <and> CSS contains "B" <and> Line Position is exactly 3

The query comes back and I can see I've captured the correct phones, yet when I run the bat it will update the "Visual Message Waiting Indicator Policy" on the line appearance no matter what line position its on in any phone.

What am I doing wrong?

Everyone's tags (3)
2 REPLIES

Re: BAT update fails on specific line position

If you can repeat it with one phone, its probably a bug.   There are known issues with BAT from time to time.  Have you checked the bug toolkit yet for this?

There a couple that may be your issue:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm97327&from=summary

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm97327&from=summary

New Member

Re: BAT update fails on specific line position

Thanks, I'll look through there

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