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BAT with AD-integrated CallManager

mbell
Level 1
Level 1

I have tried to use the BAT with an Active Directory-integrated CallManager system. When I try to use the BAT to create both a new user and phone, the phone gets created but the user creation fails. If I create the user in Active Directory and then do the phone/user import, the phone is successfully import but is not associated with the previously created user. Is there a way to use the BAT to associate phones with existing AD users?

4 Replies 4

Sascha Monteiro
Level 6
Level 6

Hi,

You can set a registry-key to allow creation of users from the callmanager.

(see the installation-guide) Then this should work.

Sascha

mimckee
Level 1
Level 1

The key is hkey_local_machine\software\cisco systems inc.\directory configuration\diraccess. Should be set to true to allow updates from ccmadmin.

Thank you,

-Mckee

Does this mean that the user can pre-exist in AD or does this allow users to

be added to AD via BAT/CM?

Also, what if the phones already existing? Can I use BAT to do just

device association?

cchsu
Level 1
Level 1

Try BAT 4.3(1). This version seems to be the only one that supports itChris. BTW, it is also 4.3(06). They are actually the same version