We have remote users that when they place a call from a remote phone (home office), it immediately places them on hold. This does not happen all the time, randomly to various users. Any ideas? The only common thing we found is MOC, but not why. TIA
This is because the CallManager receives a CtiLineCallHoldReq from the MOC. Here the OCS is requesting the call to be put on hold because the status from the previous call did not clear the "In A Call" status from CUPS in OCS.
Well, if the phone is sitting idle, and it is used, could be the first call of the day, as soon as the called party answers, the calling party phone goes to hold? It could have been an hour since the last call.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...