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Best CDR Analysis reports for...

I've been asked by a customer to perform a detailed call flow analysys of their Cluster to prove the requirement for voicemail.

What would be the best reports to run to attain this info?

I think alot of calls go to Hunt groups if not answered on the DDI line. And what is the call termination for unanswered calls?

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Re: Best CDR Analysis reports for...

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