What are the best sound quality headsets (monaural wired, USB, monaural wireless, USB, monaural wireless, Bluetooth)? I've tried some that sound ok, and some that sound just horrible. And some Bluetooth Plantronics devices are not even seen by the SoftPhone.
Headsets are of course a very personal "choice" type of item. We use Plantronics headsets and our users really like them. What version of softphone are you using? Here is a link to the supported Plantronics headsets for Cisco Softphone 1.3
There is also this new DA40 adaptor that will allow you to use a whole range of Plantronics headsets.
" The DA40 connects any Plantronics professional headset (for example, SupraPlus® headsets) to any softphone using the computers USB port providing customers with an attractive alternative to consumer-grade headsets."
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