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m1c
New Member

Best Headsets for SoftPhone

What are the best sound quality headsets (monaural wired, USB, monaural wireless, USB, monaural wireless, Bluetooth)? I've tried some that sound ok, and some that sound just horrible. And some Bluetooth Plantronics devices are not even seen by the SoftPhone.

BTW - we are still running CM 3.2(2c) (for now).

5 REPLIES
Hall of Fame Super Red

Re: Best Headsets for SoftPhone

Hi Mike,

Headsets are of course a very personal "choice" type of item. We use Plantronics headsets and our users really like them. What version of softphone are you using? Here is a link to the supported Plantronics headsets for Cisco Softphone 1.3

http://www.plantronics.com/canada/en_US/productfinder/productlist.jhtml?refresh=all&mftr=CISCO%20SYSTEMS&_requestid=579398

There is also this new DA40 adaptor that will allow you to use a whole range of Plantronics headsets.

" The DA40 connects any Plantronics professional headset (for example, SupraPlus® headsets) to any softphone using the computer’s USB port — providing customers with an attractive alternative to consumer-grade headsets."

From this doc;

http://www.plantronics.com/canada/en_US/press/releases/index.jhtml?id=pr_20051021_1828_en_US

We personally like the H-171 headset.

Hope this helps!

Rob

Please remember to rate helpful posts

New Member

Re: Best Headsets for SoftPhone

I travel a lot and absolutely swear by the Plantronics DSP-400. Light, foldable, great sound quality

m1c
New Member

Re: Best Headsets for SoftPhone

We are using SoftPhone version v1.3(4a).

I assume there is a newer version that will work with CM v3.2(2c), but what is it?

New Member

Re: Best Headsets for SoftPhone

I would recommend the Motorola HS820 bluetooth headset. But if you had trouble with Bluetooth before it might be a bad choice

m1c
New Member

Re: Best Headsets for SoftPhone

What version of SoftPhone are you using, and how does the device description appear in the SoftPhone?

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