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Billing Software

Does anyone know what Avaya or Mitel uses as there billing software? We are looking at doing work at a hotel that currently has certified Avaya or Mitel as there system of choice. Both systems integrate into there business systems. I need to have an interface from the CCM into the business system in the simpliest way possible.

Thanks,

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Community Member

Re: Billing Software

Mitel uses MDR as their first choice for Call Accounting software. However there are a lot of other vendors in the market that support Mitel. I am not sure about Avaya. MDR can import call records directly as a flat text file.

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