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New Member

Blank space in the message in unity voice mail

I have Unity voice mail ver 3.1.5 , when ever someone leaves a messae i get greeting and then balnk message and time and date of message . but once i reboot the unity eveything works fine

when i checked my event viewer on unity box i have these message

Component Miu: Thread 0x00000E80 had a Failure on Port 1 in AvWav

DESCRIPTION:

File: e:\views\cs_UE3.1.4.39\un_Miu\UnityAvWav\wavtrace.h(124)

Method: WavClose

Failure: call to AcmTerm failed.

2 REPLIES
Cisco Employee

Re: Blank space in the message in unity voice mail

Please be more specific:

- What greeting do your hear?

- Does this happen to only one subscriber and if so is it the operator?

- When the problem occurs does this happen with every message or is it intermittent?

New Member

Re: Blank space in the message in unity voice mail

when we go to check messges , the intial greeting and once i enterered password, it says number of messages i have and startes with messages and just blank space in between and tells what time and date the message was , even though someone left message .

it happens to everyone

once i reboot server everthing works fine.

thanks

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