maybe you can help me. I searched for a solution to monitor the status of a 7965 phone with multiple lines. I found that CME support Watch Mode to do this. Is there a similar solution for CCM or is this missing there?
BLF is implemented, that is right but i just can insert and monitor one Destination Number.
If now Phone A has 2 different lines like
primary Line: 101 in Partition1
secondary line: 102 in Partition2
Phone B has got one Line 103 in Partition 1 and one BLF SD Button configured that monitors 101 in Partition1
If Phone A goes off hook with primary line everything is fine and Lamp one Phone B light up red. If Phone B calls with the second line 102 in Partition 2, Phone B does not see the BLF SD light up red signalling that the user at Phone A is calling somewhere because he uses the second line.
The Workaround to configure two seperate BLF SD Buttons on phone B with both numbers is ugly.
that i can configure on Callmanager Express a BLF SD with the Option of Watch Mode where the complete Phone is monitored where the Destination Number is the primary Line. So whether the primary line or secondary line is activ on Phone A, the light will turn red on phone B.
Now my Question is, if this feature is also available on Cisco Unified Communications Manger 6.1.2.
Also interested in the Watch Mode option - if available in nonCME setup.
Trying to integrate a Plantronics headset to work between radio console and Cisco phone system in police dept to utilize same headset in both systems. In order to get to work... I need to setup one BLF on one phone that will monitor any of the 6 different DNs on a 7962 (main dispatch phone).
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