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Blind Operators

Hi All,

we have a customer who has Cisco IP Telephony solution already working.

And now they want to extend these telephones to blind operators who are attending the incoming calls.

Has anyone have already installed successfully any consoles for blind people as a part of any Cisco IP Telephony solution ?

Any suggestions about third party applications ?

Regards

mehmet

2 REPLIES

Re: Blind Operators

mehmet,

try www.arcsolutions.co.uk

hope this helps

dave

New Member

Re: Blind Operators

You should contact Technibraille (http://www.technibraille.com/anglais/accueil.htm) in France. They design operator consoles for blind people (Mainly Alcatel, Ericsson, Lucent, Matra). I don't know if they have a release of their product for call manager, but they are able to adapt their product to a new PBX or LAN PBX in less than one month. I've already worked with them in my previous job for a PBX manufacturer, and was really happy.

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