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Block Specific Incoming Calls

jimmy.c
Level 1
Level 1

I want to block specific incoming calls that have caller ID's. We are running Unity 2.4.6.102 for the auto attendant and using CCM 3.0(9). Is there a way to send certain callers to a busy or disconnect tone. We have a terminated employee who keeps calling from his house and routing to a specific extension by using the dial by name feature on Unity. Any insights would be helpful.

Thanks!

2 Replies 2

tim.medley
Level 2
Level 2

What type of gateways are you using for PSTN connectivity?

If you are using H323 gateways, you could create a translation rule on the gateway to block these inbound calls. I think there's a way to do this with MGCP, but I'm not fully versed in MGCP.

Tim Medley - CCNP+Voice, CCDP

Sr. Network Architect

VoIP Group

iReadyWorld

Any general examples, or for VG200 running 12.2(4.2a)??