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Blocking a inbound call on a PRI line with call manager 3.1

good1e
Level 1
Level 1

I would like to block an outside number from being able to call in- I have 2 PRI's in a 6608 blade going to a callmanager 3.1.

Thanks bgood

2 Replies 2

ciscomoderator
Community Manager
Community Manager

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center (http://www.cisco.com/tac) or speak with a TAC engineer. You can open a TAC case online at http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

dgoodwin
Cisco Employee
Cisco Employee

Unfortunately, there is not currently a way to route (or block) calls in CallManager based on the calling number, we can only use the called number currently.

It is possible to do this with Personal Assistant, which is a separate piece of software that functions with CallManager, and resides on a different server.

Other than that, other folks that I have talked to running into a situation like this have either a) tracked down the originator of the calls and stopped them by tracking down the info through tracing and/or telco involvement.... or b) changed the telephone number in their system which was receiving the unwanted calls.

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