Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Blocking incoming call

Does anybody know how to block incoming calls? I want to block incoming calls to one of the extention to only few numbers but can make outside calls without any problem.

Any ideas?

3 REPLIES
Cisco Employee

Re: Blocking incoming call

The easiest way to do this is to use Partitions and Calling Search Spaces. Put the phone line(s) that you don't want to be callable in a Partition. Then make sure that the Calling Search Space available to the gateway for incoming calls does not have access to that partition. If you aren't familiar with this, a good document to read on the subject is here:

http://www.cisco.com/warp/public/788/AVVID/part_css_tn.html

Community Member

Re: Blocking incoming call

It sounds like you are talking aboutblocking a couple of specific numbers from calling an extension. Such as blocking calls from 803-555-1212 and 716-555-1212 from calling inbound to a specofoc 7060 phone.

I have been trying to come up with a way to do this for months with no luck. I have a user who's ex-husband keeps calling and harassing her and she wants me to block inbound calls from her ex-husbands home and cell numbers to her 7960 IP Phone.

Tim Medley CCNP+Voice

Network Architect

VoIP Group

iReadyWorld

Cisco Employee

Re: Blocking incoming call

You could do this with Personal Assistant (the full blown version, not the Directory Dialer) since call routing rules can be built based on caller ID.

Also I think you could do this with CRA (aka IP/IVR).

215
Views
0
Helpful
3
Replies
CreatePlease to create content