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Blocking Outbound Calls by Area Code and Time Zone

I am looking to block agents from making outbound calls to certain time zones by area code.  Can't quite get my head around how I can use route filters with time schedules.  Any help would be appreciated.

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Cisco Employee

Blocking Outbound Calls by Area Code and Time Zone

Create the route patterns for those area codes and then configure one which allows the calls, and another one that blocks the calls, use TOD to enable/disable them as required.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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