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Broadcast hunting

We have CCM 4.1.3sr1. We are trying to install Broadcast Hunting. We have just found out that when we call the hunt pilot, the operator phones do not ring, the call comes to the broadcast calls window(as designed).

Is there any setting where we can atleast make the phones ring? We really need to get the phones ringing.

Appreciate your help.

Thanks.

1 REPLY
Bronze

Re: Broadcast hunting

Are you using Route Pattern Hunt Pilot or AC Hunt Pilot?

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