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New Member

Broadcast queue on Attendant console

Hi Guys,

I have a callmanager 4.1.3 and the software attendant console, during an inbound call that goes in broadcast queue, i found that if the call is drop before that the operator answer the calls remain in broadcast queue and is not possible to pick-up anymore.

If i try to pick-up the call i receive the following message "Attempt to transfer a call that does not exist or is no longer active".

Someone has already found these problem ?

Any suggestion is appreciate.

Max

1 REPLY
New Member

Re: Broadcast queue on Attendant console

Update to latest ES and SR!

Justin

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