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BSOD installing callmanager

I am trying to install callmanager on a Compaq DL380. It goes through the initial screens OK, I get to the second reboot point and is starts to come up - I get the Win2K server screen, then it bluescreens with inaccessible_boot_device

The hard discs are 2 18.2G hard drives.

The server boots OK if I build it as a Win2K advanced server.


New Member

Re: BSOD installing callmanager

How much memory do you have in the server?

Did you boot off of the Cisco Windows CD and let it configure the RAID controller and drives?

Usually when I have seen that error it is related to one of the above.

Tim Medley, CCNP+Voice, CCDP, CWNA

Sr. Network Architect

VoIP Group


New Member

Re: BSOD installing callmanager

Hi Paul -

Is this a Compaq 380 G2 (the 2-U version) or is it the G1 (4-U version)?

The G2s and G1s have different install disks. You cannot use the hardware discovery disk for a G1 on a G2 server but you can do the opposite (use the G2 hardware detection on a G1).

You can tell if you have the G2 set if your set consists of 7 CD-ROMs.

The issue you are experiencing points to using the G1 install disks on a G2.


Re: BSOD installing callmanager

Indeed it is a G2!

Is there an easy way to get hold of a G2 discovery disk?

Which CDs do you count - I seem to have 8 - HW Detect, Install & recover( 2 different ones), OS BIOS Upgrade, disks 3 4 & 5, then MOH and Extended services.

New Member

Re: BSOD installing callmanager

Hi Paul -

i wouldn't count the MoH or ES disks. the only way i know of to get the new install disks is through TAC... just be sure to tell them you need the hardware CDs for the newer compaq servers....

Good Luck!

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