I guess my fundamental question is; Do I still need a CRS (IPCCx) server and server license to run this? Or to rephrase it, how much more money do I need to spend to actually use the IPCX with 5 agents if I bought CM 4.0 license?
This is not very well documented on Cisco website, I could not even find any reference to the bundled part number anywhere but the configuration tool or pricing list.
you don't need any other hardware. IPCC Express will run as a co-server on your MCS. You have the serial number on the slip in which your IPCC Express DVD is. You will get your license from Cisco based on that serial number (www.cisco.com/go/license).
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...