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New Member

Busy Trigger Default...Change??

Currently the Busy Trigger is default at 2. Is there any where in the Services Parameters to change this to 1?

2 REPLIES
New Member

Re: Busy Trigger Default...Change??

No, you use the Bulk Admin Tool

In CM Admin page, go to Application - BAT - Configure - Phones - Update Lines - enter the phones, or add a blank query to select all - the Busy Trigger setting is on the bottom left.

New Member

Re: Busy Trigger Default...Change??

you are correct, however BAT will not change shared lines....Wish there was a way to change the default from 2 to 1 then I would not have to worry about as this customer will not use Call Waiting...Still have 20 sites to configure

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