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New Member

Button test utility for IP phones?

Is there a simple utility to test all of the buttons on an IP phone?

I've had a couple defective 7960 & 7910 phones.

It would be nice to give them a quick test before doing all of the config.

3 REPLIES
Cisco Employee

Re: Button test utility for IP phones?

There's not really an easy test because most of these are mechanical failures, so the only way to see if a button is broken in this fashion is by physically pushing it.

New Member

Re: Button test utility for IP phones?

I want something to help identify mechanical failures. Sometimes a phone will be in service for some time before the user assigns a speed dial to a button that's never been used, only to discover the button doesn't work.

I'm looking for something like the diags. for a PC keyboard. I want to push each button and have the phone display the name of the key it thinks I just pressed. No response for a keypress would indicate a physical problem.

Cisco Employee

Re: Button test utility for IP phones?

I think this would be a nice feature to have. I will forward this request to the technical lead responsible for the IP Phones.

Darrick

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