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Buzz the secretary restated

I have a customer (law firm)now working on a CCM 4.0 who, on their previsou PBX, could contact the secretary w/o exiting a call (e.g. buzz the sec to retrieve a fax while client is on the line). Anyone seen a feature/software/solution that would do this on an AVVID phone w/o placing a call on hold?

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Re: Buzz the secretary restated

You can do this by telling sec to enable dual line facility in the phone if it supports.

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