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New Member

CAD 4.4.1 Enterprise Data layout cannot be updated

Hi all. I have a new install of CAD 4.4.1 and I am trying to edit the Enterprise Data configuration in the Desktop Admin utility. After I select the desired fields for the layout, click on OK, and then click on Apply I get the following error:

"Error notifying Agent State Server to reload Enterprise Data"

Due to this, the data fields I have selected do not get used by the CAD agent desktops.

TIA,

Joel

1 REPLY
New Member

Re: CAD 4.4.1 Enterprise Data layout cannot be updated

FYI, this was resolved by installing the IP Phone Agent component. Even though we are not using IP Phone Agent, CAD server now seems to require it.

Joel

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