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Call Attendant Login

Our admin set up an account for call attendant for himself, but all accounts set up after the initial account can not login to call attendant. You receive an Invalid Username Error when you try to login. Is there a certain format for username or password that he has overlooked?

  • Other Collaboration Voice and Video Subjects
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Re: Call Attendant Login

Remove the previous users from the Attendant console and then start adding users afresh. Add the new user "ac" with the password "12345" and complete all the settings required as per the document given below. Then stop and restart the TCD service.

Run through the checklist given in the following document to verify if you have missed out something.

Cisco CallManager Attendant Console Configuration Checklist

http://www.cisco.com/en/US/products/sw/voicesw/ps555/products_installation_and_configuration_guide09186a0080176f6e.html#1020698

This should help you.

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