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New Member

Call Detail Reporting

I am interested in getting call details out of Unified COmmunications Manager 6.1. When we installed the system we were told that we could use Crystal Reports to get the info out. Is this possible? Does anyone know how to connect to the DB? DOes anyone have a table list and field list?

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4 REPLIES
Cisco Employee

Re: Call Detail Reporting

usual access is thru AXL, look at the data dictionary for DB layout

Programming Guides

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_reference_guides_list.html

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Call Detail Reporting

you can export the CDR records into a sql database and run any reports against the database.

New Member

Re: Call Detail Reporting

Hi william sieber,

I am having one doubt, how to export cdr details to SQL DB in real time with CCM 5.1

Thanks

New Member

Re: Call Detail Reporting

i'm not sure it is possible to do it continuously in real time. but you can go to the cdr analysis and reporting page and export files up to the current date/time and then use those in sql to find your data.

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