Call dropped

richardfu · ‎03-22-2006

03/21/2006 14:55:20.417 CCM|StationInit - InboundStim - KeepAliveMessage - Send KeepAlive to Device Controller. DeviceName=SEP000F1FA22BB9, TCPHandle=000131522, IPAddr=192.168.2.36, Port=1709, Device Controller=[3,89,21226]|<CLID::ICSCCM1-Cluster><NID::172.17.0.21><CT::3,100,90,1.49638806><IP::192.168.2.36><DEV::SEP000F1FA22BB9>

03/21/2006 14:55:20.837 CCM|StationInit - InboundStim - KeepAliveMessage - Send KeepAlive to Device Controller. DeviceName=SEP000D29F62398, TCPHandle=000118079, IPAddr=172.17.0.75, Port=51842, Device Controller=[3,89,20748]|<CLID::ICSCCM1-Cluster><NID::172.17.0.21><CT::3,100,90,1.49638807><IP::172.17.0.75><DEV::SEP000D29F62398>

03/21/2006 14:55:21.008 CCM|StationInit - InboundStim - KeepAliveMessage - Send KeepAlive to Device Controller. DeviceName=SEP000D288E2E96, TCPHandle=000131378, IPAddr=172.17.0.153, Port=1028, Device Controller=[3,89,21224]|<CLID::ICSCCM1-Cluster><NID::172.17.0.21><CT::3,100,90,1.49638808><IP::172.17.0.153><DEV::SEP000D288E2E96>

03/21/2006 14:55:21.218 CCM|StationInit - InboundStim - KeepAliveMessage - Send KeepAlive to Device Controller. DeviceName=SEP000D29F62801, TCPHandle=000118048, IPAddr=172.17.0.101, Port=53100, Device Controller=[3,89,20717]|<CLID::ICSCCM1-Cluster><NID::172.17.0.21><CT::3,100,90,1.49638809><IP::172.17.0.101><DEV::SEP000D29F62801>

03/21/2006 14:55:21.318 CCM|StationInit - InboundStim - KeepAliveMessage - Send KeepAlive to Device Controller. DeviceName=SEP000D6507C67A, TCPHandle=000118040, IPAddr=172.17.0.62, Port=52716, Device Controller=[3,89,20698]|<CLID::ICSCCM1-Cluster><NID::172.17.0.21><CT::3,100,90,1.49638810><IP::172.17.0.62><DEV::SEP000D6507C67A>

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Can somebody help to explain this?

Thanks

agopala · ‎03-22-2006

the traces you have sent above shows only keepalives. What is the problem?

richardfu · ‎03-25-2006

Call dropped for extision 205 around 10:46 this time, I attached the more detailed log from CCM, can you help to explain why this call dropping happened?

Thanks

agopala · ‎03-27-2006

This is an incomplete trace..Here is what I can tell:

Kim Glen called 94162489195

'0040373C87D8B11D781C0000AC110094'H is the H323 Call ID. it goes from setup to connect state (it has already gone thru alerting, which means the user heard a half a ring).. After the connected state, I expect to see media capabilities exchange, which is not in the trace. I have a feeling that is where it fails... So, Make another call and get a complete trace, till you see the H323 disconnect..

Also find out if the far end is capable of routing 9+ 10 digits (without the leading 1)

Thanks!